FAQs

We ship to USA and Canada.

Shipping to USA destinations is a flat shipping rate of $7.50. A Free Shipping Credit of $7.50 will automatically apply to your order once $50 worth of acrylic blanks, decals or printed vinyl are added to your cart. 

ALL Canada orders have a flat shipping fee of $24.50

Current production time is 2-7 days.  If your order has customs it will take longer.

We are a production workshop that cuts and prints your order according to the specifications that you selected. 

We do not stock unsold items. 

All products are produced for a specific order fulfilment.  Therefore we DO NOT accept returns or exchanges. 

Please make sure you are choosing the appropriate size and hole specification from the drop down menu selection on each product page. 

Our checkout page will ask you to review your shopping cart one last time for accuracy and final review of the specifications you have made.  

Yes we do take custom orders.  Email us roxie@moxievinyls.com with subject line CUSTOM SHAPE REQUEST and attach an image or svg file.  We will let you know if we can cut it or design it.

SVG cut files are added to your download account when you order.   Silhouette users must have Designer Edition to work with SVG files.  We recommend downloading through Chrome to a computer or laptop.  Android phone browsers tend to cause issues for Design Space apps when downloading SVG files.  

Most crafters order the 2" size with NO hole for badge reels.  Some shapes such as circles and squares can be ordered as 1.5" size to fit a standard 1.25" badge reel housing.

Key chains and bag tags work well with the 2.5" or 3" size.

• Badge Reels: 1.5" or 2" (2" MOST COMMON)
• Magnets: 2" or 2.5"
• Key Chains: 2", 2.5" or 3"
• Charm Embellishments for Key chains: 1.5"
• Ornaments: 3.5"
• Bag Tags: 3" or 3.5"