Shipping Costs?

Shipping within USA is FREE on orders over $50 but if your order is less than $50 the shipping cost is a flat shipping rate of $7.50 for USA.  Flat shipping cost for all Canada orders is $24.50.  We ship via US Postal Service.  

Production/Shipping Time?

Current shipping time is 4-5 days due to high order volumes.  We are ramping up to resume our normal 2-3 days shipping time.  Normally we process your order within 2-3 days.

Can't find a specific shape?

Just send us a message through our Contact page and we will get it uploaded within 1-2 days.

Custom Orders?

Yes we do take custom orders.  Just email us through our Contact page and we will let you know if we can cut it or print it.  It always helps to send an image to expedite the request.

SVG Download Files?

SVG cut files are added to your account when we ship your acrylic blanks.  At time of shipment you will receive 2 emails....One with tracking and the other will have a link to log into your account for your downloads.  We do not collect payment on your order until the product ships.

Silhouette users must have designer edition to work with SVG files.  We recommend downloading through Chrome to a computer or laptop.  Android phone browsers tend to cause issues for Design Space apps when downloading SVG files.  


We do NOT accept returns on 1.5" or 3.5" size blanks.  Please make sure you are choosing the appropriate size from the drop down menu selection on each product page.  All other returns will have a 20% restocking charge.  

What size blank is best for badge reels?

Most crafters order the 2" size with NO hole for badge reels.  Some shapes such as circles and squares can be ordered as 1.5" size to fit a standard 1.25" badge reel housing.

What size blank is popular for key chains?

Key chains and bag tags work well with the 2.5" or 3" size.

What are your size suggestions?

Badge Reels: 1.5" or 2"

Magnets: 2" or 2.5"

Key Chains: 2", 2.5" or 3"

Charm Embellishments for Key chains: 1.5"

Ornaments: 3.5"

Bag Tags: 3" or 3.5"